Maintenance and Emergency
Please notify our manager of any malfunctions, or any other problems in
the apartment as soon as they occur. The maintenance staff can deal
with most things!! In the event of an emergency all the numbers that
you may need are in the apartment literature.
If your electricity goes off, check first in the switch box (near the
front door) that all the switches inside are in the UP position. If
they are, check with the neighbours to see if it is a general power
failure, if it is neither of these, contact Gail who will send an
electrician to check out the fault. There is a torch provided to help a
little.
Money
Banks and hotels will change traveler’s cheques and sterling notes.
Other exchanges have a board outside the office with the day’s exchange
rates. They charge 1% of the value to be exchanged, which compares
favourably with the banks etc. There are also several cash dispensers.
You are charged by your bank for each transaction, typically £1.50.
Most restaurants’ and supermarket’s accept Visa and Access.
YOU WILL NEED TO SHOW YOUR PASSPORT OR DRIVING LICENCE WITH YOUR PHOTO’ ON where ever you use your credit/debit card.
Shop Opening Times
Although these times may vary slightly, normal opening hours are 09.00
hrs - 13.30 hrs and 16.30 hrs - 20.00 hrs. The local supermarkets open
earlier in the morning, do not close midday and stay open late into the
evening. Shops in the towns and villages close on Saturday afternoons
and all day Sunday, although resort shops will generally be open all or
most of the weekend.
Water
Tap water has been purified and is safe to drink, but may taste
different to the UK. Bottled water is in plentiful supply in the
supermarkets. Still water is ‘sin gas’, carbonated is ‘con gas’.
Insects
Ants and cockroaches can be a problem if care is not taken with food
particles and rubbish.. Our apartments are treated regularly to
minimize them.
May – Sept protection against mosquitoes is advisable.
The Beach
All beaches, including Los Gigantes, operate on a flag system to
indicate sea conditions. Green gives you the go ahead to swim in safe
water, yellow indicates that you should swim with caution, as there may
be undercurrents, and red denotes dangerous sea conditions - swimming
strictly prohibited. Please respect the flags; they are flown for your
safety. Sun beds and shades are available for hire each day on the
beach boats, wind. The beach bars serve drinks, ice creams, snacks and
meals. The restaurant Jessi’s is a favourite day and evening.
Playa L’ Arena The next village of Puerto Santiago can be reached by
road but also along a scenic coastal path. Walk up town Los Gigantes
and turn right just before the Harbour Club. The path takes you past
Hotel Barcelona Santiago and the fishing inlet to a larger yellow!
sandy beach. Here you will find the well loved Panchos gourmet
restaurant right on the beach.
20 – 30 mins drive brings you to Fanabe is another even bigger and more golden beach worth a visit.
Taxis
There is a taxi rank alongside Hotel Gigantes. Telephone numbers are in the apartment information.
Gail has some details of taxis to the airport. for larger groups.
Buses
Services are very good from Los Gigantes and the timetable is listed in
the apartment information. The bus stop is at the top of the village
just beyond the Tennis Club.
In addition there are several agencies in town, one near the Chinese estaurant, who offer coach trips all over the Island.
MARKETS
Alcala Mon 09.00-14.00
Playa San Juan Wed. 10.00- 14.00
Los Christianos Sun09.00-14.00
Torviscos Thurs & Sat 09.00-14.00
African Market (Santa Cruz) The famous Mercado Nuestra Senora de Africa
is a dazzling bazaar of over 300 stalls selling fresh local produce
On Sundays surrounding the African Market you will find EL RASTRO FLEA MARKET with quality leather, hardware and crafts.
Will my Mobile Phone work there okay ?
Depends upon the model and the type of contract you have . To be
certain check with your air time contract provider and enquire about a
roaming service for international calls .
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